Iron Mountain Connect Records Management
Retrieval Methods
User Functionality > Retrieval Orders > Entering a Retrieval Order > Retrieval Methods

The retrieval methods determine how boxes and files will be transported to and from storage. The retrieval methods you can use are set by your system administrator in your user profile.

Retrieval Method

Description

Checkout

Retrieve the item from storage at Iron Mountain and deliver it to a customer.

Permanently Withdraw

Permanently withdraw the item from storage and deliver it to a customer.

Photocopy

Mail or deliver a photocopy of the item to a customer.

Fax

Transmit a facsimile of the item to a customer.

Fax & Checkout

Transmit a facsimile and retrieve the item from storage.

Image on Demand

Retrieve an image and electronically transmit it to a customer.

X-Ray on Demand

Retrieve an x-ray and electronically transmit it to a customer.